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Help su PLAY.COM

Discussion in 'Discussioni Generali sulle Console' started by indioman, Nov 25, 2011.

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  1. indioman

    indioman Tribe Newbie

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    SALVE A TUTTI, SONO NUOVO E NN SO SE QUESTO E' IL POSTO ESATTO..
    DUNQUE HO ACQUISTATO MORTAL KOMBAT 9 PER PS3 SU PLAY.COM..EFFETTUATO IL TUTTO MI ARRIVA UNA MAIL DA PARTE LORO CHE DICE:

    "When attempting to process your credit/debit card it was declined by your bank. We would ask you to check all of your card details carefully.

    Your bank will decline payment if the card number, expiry date or start date is not an exact match with their information. If you have attempted payment with a Solo or Maestro card, please check the issue number as well.

    To view your credit card details, please sign in to your account.

    Your credit/debit card may have been declined because the card number, expiry date or start date is incorrect. For Solo and Maestro cards the issue number should also be checked.

    If your details are correct, your bank may have declined your card as part of a random security check. In this instance, we recommend that you contact your bank to approve payment.

    As soon as payment has been approved, we will dispatch order - there is no need to re-order the item. Please be aware that the estimated delivery date may be affected if we cannot successfully process payment before 5pm on the day of ordering.

    If you have ordered from a PlayTrade seller, your purchase will be cancelled because we cannot reserve orders from third-party sellers. If you still want the item, you may want to re-order when your card details have been approved.

    We're sorry for the inconvenience this will have caused. If you have any questions or concerns, please contact our customer service department on 0845 800 1020 (UK only) or +44(0)1534 877 595 (outside UK) so we can assist you further.

    Kind Regards

    Play.com "

    FATTO QUELLO CHE C'ERA DA FARE (ALMENO SPERO), TROVO ANCORA OGGI LO STATO DELL'ORDINE SU "ORDER PLACED"..SECONDO VOI COME MAI?
    POI VOLEVO CHIEDERVI E' NORMALE CHE OGNI QUALVOLTA FACCIO UNA MODIFICA SULLA CARTA SI TRATTENGONO UN EURO? DA 30,00 CHE AVEVO MESSO ORA NE HO 26,00...BAHH!!
    ATTENDO UNA VS CORDIALE RISP E CHIDO SCUSA SE SONO STATO LUNGO..
    :)
  2. Ciccio8

    Ciccio8 Er Cyberbullo Romano

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